Consistently provide the highest quality in product support and technical support.
Engage ANJ Web Tech now if your costs are running high by using your key resources to manage existing products, or already have a software product developed, or even are looking for maintenance services. Our expert teams help you provide the right maintenance services by adopting comprehensive support framework that help you achieve “Measurable Business Value” with industry leading practices in cost optimization.
Our long-term product maintenance tasks have unique approaches that help our customers to free-up their key internal resources, reduce their Total Cost of Ownership (TCO) and increase their Return on Investments (ROI).
Our maintenance services includes the following:
- ITIL process adaptations
- SLA driven 24×7 product support that includes partner and end user support
- Product enhancement
- Steady state maintenance
- Help desk management
- Bug identification and fixing
- Design and implementation of new product features
- Process implementation
- Development of maintenance plans and procedures
- Problem verification
- Developing options for implementing the modification
- Obtaining approval for modification option